Core technology capabilities to enable operational technology outcomes
Unlock full potential with OT maturity
Operational Technology (OT) systems have traditionally operated in isolation, with security primarily achieved through segregation from IT networks and external threats. This outdated approach often leads to infrequent updates and a static operating environment.
However, the OT landscape is rapidly evolving. The interplay of digital and operations, the proliferation of IoT devices and the increasing sophistication of cyber threats are driving the need for modernisation. To stay ahead, organisations must navigate a complex landscape of emerging technologies, evolving regulations and rising expectations. The successful adoption of OT solutions will require a focus on safety, security, efficiency and data-driven decision making to stay ahead in this dynamic and competitive environment.
At Orro, we specialise in OT maturity. We bring together the architecture, technologies, expertise and support needed to unlock a world of availability, efficiency, scalability, security and cost benefits. Our OneTouch Control AIOps platform, meticulously developed over 20 years, is the cornerstone of our solution.
Let's collaborate to mature your OT world and unlock new possibilities for your organisation.
Why it’s time to reimagine your OT ecosystem
> Efficiency unleashed. Spot issues in a flash, increase availability, reduce downtime, and keep everything running smoothly.
> Rock-solid security. Protect critical infrastructure from ever-growing cyber threats.
> Predictive maintenance. Prevent surprise breakdowns, save money, and extend equipment life.
> Smart decisions. Harness data to optimise resources, production schedules, and operations.
> Compliance confidence. Avoid hefty fines, meet industry standards, and keep operations safe.
> Slash costs. Streamline operations and save big on maintenance and resources.
> Happy customers. Boost product quality and response times to keep customers delighted.
> Ignite innovation. Embrace the latest technologies to supercharge a competitive edge.
> Stay agile. Quickly create and launch new offerings to drive growth and revenue.
> Resilient and ready. Bounce back from disruptions quickly to ensure business continuity.
> Empowered workforce. Simplify processes and provide better tools for happier, more productive employees.
Our Approach to OT transformation
Assess and Stabilise
In the initial phase, our team conducts a thorough assessment of your current OT environment, identifying your specific needs, challenges and opportunities.We then develop a tailored roadmap to address your unique requirements and guide you towards your desired level of maturity.
During this stage, we focus on stabilising your infrastructure by addressing critical issues, enhancing security and improving performance.
OT Recommend and Transform
Based on our assessment, we provide recommendations for optimising your OT systems and infrastructure.We develop a detailed transformation plan that outlines the necessary compliance, technology, resources and timelines.
Our team offers assistance to implement the recommended changes, providing guidance, support and expertise.
Cyber Security Services
We provide ongoing support and maintenance to ensure the long-term success of your OT transformation.Our services include monitoring, incident management, change control and optimisation to keep your infrastructure running smoothly and efficiently.
We continuously assess your environment to identify opportunities for improvement and ensure that your OT systems remain aligned with your business and safety objectives
Our Critical Infrastructure Solutions
Industrial Wireless
Your Path to Safer, Smarter, Stronger Industry
Industrial Wireless offers a solution by
> Streamlining connectivity. Connecting diverse devices, sensors and machinery into a cohesive network.
> Centralised 24/7 monitoring. Providing real-time visibility into your operations, enabling early detection of potential hazards.
> Enhanced Security. Protecting against cyber threats and physical hazards with advanced security measures.
> Improved Efficiency. Optimising operations, reducing downtime and increasing productivity.
> Enhanced Safety. Enabling remote monitoring, improving communication and reducing the risk of human error.
Key Benefits
> Real-time monitoring. Detect potential hazards early and respond quickly.
> Remote operations. Reduce the need for personnel to be physically present in hazardous areas.
> Improved communication. Enhance collaboration and coordination among workers.
> Increased situational awareness. Provide workers with real-time information about their surroundings.
> Reduced human error. Automate tasks and minimise the risk of mistakes.
> Reduced human error. Automate tasks and minimise the risk of mistakes
> Enhanced safety. Create a safer working environment for your employees.
OT Industry SOC
Empowering Resilience: Your OR Security Shield
Comprehensive security solution designed to
> Monitor. Continuously monitor your OT environment for signs of threats and vulnerabilities.
> Detect. Identify potential cybersecurity and physical security breaches in real-time.
> Respond. Take swift and effective action to mitigate threats and minimise damage, ensuring the safety of your personnel and assets.
Key Benefits
> Enhanced security. Protect your critical infrastructure from cyber threats and physical hazards.
> Improved resilience. Reduce downtime and disruptions caused by security breaches.
> Regulatory compliance. Ensure compliance with industry standards and regulations.
> Peace of mind. Have confidence that your OT systems are protected by a team of security experts.
SOCI Compliance as a Service (aaS)
Connected Compliance: Tailored Solutions for a Secure Future
SOCI Compliance aaS offering provides:
> Comprehensive assessment. We evaluate your current compliance posture and identify areas for improvement.
> Tailored roadmap. We develop a customised plan to guide you towards SOCI compliance.
> Expert guidance. Our team of experts provides support and advice throughout the compliance process.
> Ongoing monitoring. We continuously monitor your compliance status and identify potential risks.
Key Benefits
> Protect your reputation. Maintain a strong reputation as a responsible and compliant organisation.
> Enhance security. Improve your overall security posture and protect your critical infrastructure.
> Improve operational efficiency. Streamline your compliance efforts and reduce the burden on your team.
> Avoid penalties: Ensure compliance with the SOCI Act and avoid costly fines.
Secure Edge Services
On Premise Power, Next-Gen Performance
Our secure edge services offer
> Deployment of security measures closer to your critical infrastructure. Reduce the risk of data breaches and unauthorised access.
> Enablement of real-time data processing. Process data locally for faster insights and reduced latency, improving response times and decision-making.
> Business continuity. Provide redundancy and backup capabilities to minimise downtime and disruptions.
> Protection of sensitive data. Keep data closer to its source to reduce the risk of data loss or corruption and comply with data privacy regulations.
> Enhancement of personnel safety. Reduce exposure to hazardous areas, improve situational awareness and enable faster response times to emergencies.
Key Benefits
> Enhanced security. Protect against cyber threats and physical hazards.
> Improved performance. Reduce latency and optimise data processing.
> Increased resilience. Ensure business continuity and minimise downtime.
> Cost savings. Reduce reliance on disparate data centres and network infrastructure.
> Data privacy. Protect sensitive data and comply with regulations.
> Enhanced personnel safety. Create a safer working environment for your employees.
OT enabled outcomes
Manufacturing
By leveraging machine learning algorithms and sensor data, OT enables proactive maintenance scheduling, reducing downtime and disruptions to the production process.
Logistics
Real-time tracking and predictive analytics streamline delivery routes, reduce transportation costs and provide customers with unparalleled visibility into their shipments.
Retail
IoT and OT devices empower retailers to enhance customer satisfaction, streamline operations and drive sales through data-driven insights and automation.
Energy
Real-time data and automation optimise energy distribution, improve outage detection and enable remote asset management for faster fault resolution.
Healthcare
By connecting medical devices and monitoring systems, healthcare providers can deliver personalised care, simplify workflows and improve patient outcomes.
Mining
IIoT sensors and OT systems enable predictive maintenance, optimise asset utilisation and enhance worker safety by anticipating and mitigating potential hazards.
Powered by One Touch Control
The All-Seeing, All-Knowing Dashboard
Get a full, real-time view of your systems in one intuitive dashboard.
Key capabilities:
- Unified alerts: Merge alerts for real-time tracking.
- Interactive maps: Pinpoint issues with live, colour-coded maps.
- Dynamic wallboards and diagrams: Visualise network health and capacity.
- Site health snapshots: Real-time performance summaries.
- Asset oversight: Track IT assets with a configuration management database.
Intelligent Incident Management
Accelerate the incident response process with AI automation.
Key capabilities:
- Instant ticket creation: Automatically generate incident tickets.
- Root cause analysis: Swiftly identify the cause of IT interruptions.
- Smarter troubleshooting: Fast-track problem-solving with detailed records.
- Data retention: Store telemetry data for long-term analysis.
- Real-time updates: Stay informed from detection to resolution.
AI-Powered Vigilance
Predict future issues by learning from the past and take corrective action.
Key capabilities:
- Predictive alerting: Spot potential failures early using system logs and metrics.
- Self-learning system: Learn from past incidents to improve cause identification and solution. recommendations.
- Automated responses: Manage low-risk events autonomously to minimise errors and downtime.
- Intelligent scalability: Ensure uninterrupted service during peak periods.
Why is maturing my OT environment important?
Maturing your OT environment ensures that your critical systems are more secure, efficient and resilient. This minimises downtime, enhances performance and better aligns with regulatory and compliance standards, all while enabling innovation and operational efficiency.
What are the risks of not modernising or maturing my OT systems?
Outdated OT systems are more vulnerable to cyberattacks, prone to failure and often lack integration with new technologies. This can lead to increased downtime, operational inefficiencies, higher maintenance costs and potential non-compliance with industry regulations.
How can IT and OT integration benefit my critical infrastructure?
Integrating IT and OT enhances data flow, streamlines operations and improves decision-making through real-time insights. It also helps reduce costs, improve security and increase the overall agility of your organisation by uniting traditionally separate technology domains.
What steps are involved in maturing my OT environment?
The process typically involves assessing your current systems, identifying areas for improvement, stabilising and securing existing infrastructure, implementing new technologies and continuously optimising for performance and compliance. This ensures your OT environment can evolve with your business needs.
What cybersecurity measures are necessary for OT environments?
Critical OT systems need advanced cybersecurity solutions, including firewalls, endpoint protection, threat detection and real-time monitoring. Ensuring compliance with industry standards like NIST or ISO is also vital, along with developing robust incident response plans and network segmentation.
How can I improve OT system reliability and availability?
You can improve reliability and availability by implementing predictive maintenance, optimising your network infrastructure, deploying redundant systems and ensuring real-time monitoring. Edge computing and cloud integration can further support uptime and system efficiency.
What are the cost implications of maturing OT systems?
While there may be an upfront investment, maturing your OT environment often results in long-term cost savings through increased efficiency, reduced downtime, better resource allocation and improved maintenance practices.
Can I integrate my legacy OT systems with modern IT systems?
Yes, legacy OT systems can often be integrated with modern IT systems through the use of gateways, middleware, or custom integrations. This allows you to modernise without replacing your entire infrastructure, gaining the benefits of newer technologies like real-time data analytics and enhanced security.
What is the role of cloud technology in OT environments?
Cloud technology enables scalable data storage, remote monitoring and advanced analytics for OT environments. It supports more flexible operations, easier updates and the ability to run AI-driven tools that can optimise performance and reduce downtime.
How do I ensure compliance in my OT environment?
You can ensure compliance by implementing security frameworks such as NIST or ISO, performing regular audits, monitoring for vulnerabilities and adhering to industry-specific regulations. Working with experienced Orro consultants helps tailor compliance strategies to your operations.
What metrics should I track when maturing my OT environment?
Key metrics to track during OT maturity include system uptime, incident response time, mean time to repair (MTTR), operational efficiency and cybersecurity incident frequency. Additionally, tracking cost reductions, energy savings and compliance adherence can give insight into the ROI of maturing your OT environment.
What risks arise when maturing OT environments?
Maturing OT environments can introduce risks such as temporary disruptions during upgrades, increased cybersecurity threats as systems become more interconnected and compatibility issues with legacy systems. Proper risk management, including phased implementations, redundancy and thorough cybersecurity measures, helps mitigate these concerns.
How do I manage the cultural and organisational changes that come with OT maturity?
Maturing an OT environment often requires a shift in mindset and collaboration between IT and OT teams. To manage this change, it's important to provide cross-departmental training, promote clear communication and encourage a culture of innovation. Engaging leadership and securing buy-in from all levels of the organisation is crucial to successfully managing these changes.
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